A thinking board · nothing is stored
What could an agent do here?
Most conversations about agents start with the technology and work backwards to a problem, which is how organisations end up owning software nobody uses. This does it the other way round. Take a situation from your own week, put something an agent could do next to it, and read the sentence out loud. Some of them will sound daft. That is the point — a sentence that sounds daft in a meeting was never a plan.
Works best with a team, out loud, in about twenty minutes. Nothing you build here is sent anywhere or saved; print the sheet if you want to keep it.
When , an agent could using , so that .
Pick a tile to drop it in its slot, or drag it. Pick a filled slot to take it back out.
These live in this tab only. Close it and they are gone, which is deliberate — nothing about your organisation should end up on somebody else's server because you were thinking out loud.
A sentence you like is not a business case. Three things decide whether it is worth doing, and none of them are on this board.
- How often does it actually happen? Count it for a week before you guess. Most things that feel constant happen eleven times.
- What happens when it gets it wrong? If the answer is "somebody is refused a repair", a person checks every one, and the saving is smaller than the pitch said.
- Who is left out? If the person doing the job today cannot use the thing that replaces it, you have not saved anything, you have moved it.
The useful next step is usually not a pilot. It is finding out where your team actually is, and reading the floor rather than the average.
Run the team check · 4 minutes
What a programme includes, what it costs, and what is not offered
If the word "agent" means nothing yet
Start with What AI at work actually means, eight minutes. It draws the line between a chatbot, an assistant built into software you already have, and something somebody set up to run on its own. This board is easier to argue about once everyone means the same thing.